Bibliograph

Treating people well, the extraordinary power of civility at work and in life, Lea Berman and Jeremy Bernard ; foreword by Laura Bush

Type

Label

Treating people well, the extraordinary power of civility at work and in life, Lea Berman and Jeremy Bernard ; foreword by Laura Bush

Language

eng

Bibliography note

Includes bibliographical references (pages 223-226)

Illustrations

platesillustrations

Index

no index present

Literary Form

non fiction

Main title

Treating people well

Nature of contents

bibliography

Oclc number

980525560

Responsibility statement

Lea Berman and Jeremy Bernard ; foreword by Laura Bush

Sub title

the extraordinary power of civility at work and in life

Summary

"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--, Provided by Publisher

Table Of Contents

Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter

Classification

Creator